![]() ![]() visa queries or issues and all of these calls will be referred to 09 887 5999. * Please Note: These contact details are for U.S. In the body of the email, please include the name, DOB, passport number, contact phone, and the confirmed dates of travel. If you have an emergency passport request for travel commencing in the next 4 weeks, please write to us at the Subject line: Emergency Passport Request. If the call is after hours (after 4pm), you will be routed to a duty officer who may not work in the consular section and may direct you to contact our section during business hours. Press 0 to speak with a person from our Special Citizen Services unit. citizen, please call us at the phone number listed above. If you have a life or death emergency related to a U.S. Phone: +64 (0) (Visas: ) Fax: +64 (0) * Email: * Email: (for Visa applications): Assistance for American Citizens Commerce St) Auckland 1010 View on Google Map Postal AddressĬonsulate General of the United States of America Private Bag 92022, Auckland 1142 New Zealand Phone/Fax/Email Street Addressģrd Floor, Citigroup Building, 23 Customs St East, (cnr. This includes requests for emergency passports, unless you are traveling within the next 48 hours.Īll in-person ACS services are by appointment only. The Embassy and Auckland Consulate are closed weekends and U.S. Routine queries related to Passports, Social Security, and other citizen services: Emergency passport requests: Routine queries related to Consular Reports of Birth Abroad: us: We are open Monday-Friday 7.30am-4.00pm, however we ask you first send an email to one of the above e-mail inboxes, wait for our reply (within 48 business hours), and then call if we have not yet answered your question. Routine American Citizen Services (including Passports and Reports of Birth Abroad)Īmerican Citizen Services (ACS) are by appointment: Mondays and Tuesdays, 8.00am-11:45am Consulate General in Auckland is closed to the public on the last Friday of every month. ![]()
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